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Experiences of user involvement in mental health settings: User motivations and benefits.

Neech, Sophie, SCOTT, Helen, Bradley, Eleanor, PRIEST, Helena and Tweed, Alison (2018) Experiences of user involvement in mental health settings: User motivations and benefits. Journal of Psychiatric and Mental Health Nursing., 25. pp. 327-337. ISSN 1351-0126

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Abstract or description

Background: Despite policies and guidance promoting user involvement, meaningful involvement continues to be debated within mental health services. Tokenism is a barrier, where competing agendas dilute the impact of user involvement.
Aims: This study aims to explore user representatives’ experiences of involvement, to gain insight into motivations and personal benefits from involvement activity.
Method: Thirteen user representatives were recruited from an NHS mental health Trust, where they were involved in activities such as staff interviews, research, and training. Themes within semi-structured interviews were developed using constructivist grounded theory analysis. Memo-writing, process and focused coding, and core categories were used to develop the conceptual framework of being a user representative.
Results: Analysis demonstrated staff were governing involvement, and being a user representative was inextricably linked to wellness. Initial motivating factors for user representatives included wanting to make a difference to future users and giving something back. Experiences of involvement depended on feeling valued, and the theme of transition captured shifts in identity.
Conclusions: User representatives reported increased confidence, wellbeing, and establishment of personal goals. The transition towards being a professional and community member can be aligned with compassion-focused therapy, where individuals moved towards forming affiliative relationships and new experiences.

Item Type: Article
Faculty: School of Life Sciences and Education > Psychology
Depositing User: Helena PRIEST
Date Deposited: 17 Dec 2018 12:00
Last Modified: 17 Dec 2018 12:00

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