An empirical study of e-government adoption in the United Arab Emirates: A social cognitive perspective

ZHAO, Fang, Naidu, Suwastika and Wallis, Joseph (2019) An empirical study of e-government adoption in the United Arab Emirates: A social cognitive perspective. Information Polity, 24 (1). pp. 91-109. ISSN 15701255

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Abstract or description

This study seeks to improve the current understanding of e-government adoption by taking a novel approach. Drawing on the social cognitive theory and its triadic reciprocal model, we developed and tested a new research model in the context of e-government adoption in the United Arab Emirates. The overall findings suggest that e-government adoption is influenced by the reciprocal interactions of personal, behavioural, and environmental factors. The findings imply that when formulating e-government strategy, policy makers need to address in a holistic and integrative way the issue of e-government environment and its alignment with citizens’ Internet use preferences and personal factors. This study opens a new lens for e-government adoption research and offers practical value for governments to develop effective e-government strategy.

Item Type:	Article
Faculty:	School of Business, Leadership and Economics > Business, Management and Marketing
Depositing User:	Library STORE team
Date Deposited:	09 Apr 2020 15:32
Last Modified:	24 Feb 2023 13:58
URI:	https://eprints.staffs.ac.uk/id/eprint/6257

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