Conceptual Analysis of Cybercrime Events in Profiling Business Attacks

The effect of cybercrime on business has shown a dramatic effect in recent years from criminal hacking, Trojans designed to steal confidential information, as well as economic espionage. The paper outlines the effects of cybercrime events, in relation to victim profiling (victimology), using phishing as an example of cybercrime. The increasing incidence of cybercrime, particularly phishing, and the potential effects on identity theft are discussed. CRM techniques, which are well documented in improving business performance, are discussed in terms of cybercrime profiling and a conceptual model of its application in profiling and security enhancement is proposed. Examples of phishing events from publicly available sources are analysed and the subsequent results are used to indicate potential information to businesses with more secure operational guidelines in the future on safety measures in cybercrime.