Mobile Commerce and Applications: An Exploratory Study and Review

Mobile commerce is enabling the development of additional revenue streams for organizations through the delivery of chargeable mobile services. According to the European Information Technology Observatory, the total amount of revenue generated by mobile commerce was reported to be less than £9 million in the United Kingdom in 2001. By 2005 this had, at least, doubled and more recent industry forecasts project significant global growth in this area. Mobile commerce creates a range of business opportunities and new revenue streams for businesses across industry sectors via the deployment of innovative services, applications and associated information content. This paper presents a review of mobile commerce business models and their importance for the creation of mobile commerce solutions.