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Caring through technology: Using email for Christian Pastoral Care

MILLS, Stella (2011) Caring through technology: Using email for Christian Pastoral Care. Interacting with Computers, 23 (2). pp. 106-116. ISSN 09535438

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Abstract or description

Traditionally, Christian pastoral care has always been given face-to-face. However, since the Internet made e-mail a common form of correspondence, people have been e-mailing friends to discuss problems and other matters. More formal pastoral care, involving a pastoral minister, has generally remained a face-to-face occurrence. This article explores the possibility of e-mail being used for Christian pastoral care and evaluates one such system being operated in the United Kingdom. The results show that with an empathic and positive response to the e-mails by the pastoral minister, e-mail pastoral care can increase positive emotion, and hence well-being, in the person seeking care. In addition, the religious aspect of Christian pastoral care seems to be important in initialising the minister–person relationship.

Item Type: Article
Faculty: Previous Faculty of Computing, Engineering and Sciences > Computing
Depositing User: Stella MILLS
Date Deposited: 26 Apr 2013 15:41
Last Modified: 24 Feb 2023 13:37

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