Items where Author is "Harris, Fiona"
Up a level |
Group by: Item Type | No Grouping
Number of items: 1.
DALZIEL, Nurdilek, Laing, Angus and Harris, Fiona (2011) A multidimensional typology of customer relationships: from faltering to affective. International Journal of Bank Marketing, 29 (5). 398 -432. ISSN 0265-2323