Butt, Muhammad Mohsin, Wilkins, Stephen, HAZZAM, Joe and Marder, Ben (2024) Rollover service contracts: the influences of perceived value, convenience, confusion and switching costs on consumer satisfaction and service loyalty. Journal of Strategic Marketing. pp. 1-21. ISSN 0965-254X
Wilkins, Stephen, Muhammad, Butt, HAZZAM, Joe and Marder, Ben (2002) Collaborative learning in online breakout rooms: Effects of learner attributes on purposeful interpersonal interaction and perceived learning. International Journal of Educational Management. ISSN 0951-354X