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How do police officers talk about their encounters with ‘the public’? Group interaction, procedural justice, and officer constructions of policing identities

Radburn, Matthew, SAVIGAR-SHAW, Leanne, Stott, Clifford, Tallent, Deborah and Kyprianides, Arabella (2020) How do police officers talk about their encounters with ‘the public’? Group interaction, procedural justice, and officer constructions of policing identities. Criminology and Criminal Justice. ISSN 1748-8966

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Official URL: https://dx.doi.org/10.1177/1748895820933912

Abstract or description

Despite widespread empirical support for Procedural Justice Theory, understanding of the role of police psychology in shaping encounters with ‘citizens’ is relatively opaque. This paper seeks to address this gap in the literature by exploring how officers talk about themselves, their colleagues and deploy social categories to understand their interactions with ‘the public’. The qualitative thematic analysis draws upon 22 semi-structured interviews conducted with officers in various roles and teams within a large metropolitan police force in England. Our thematic analysis demonstrates the centrality of procedural fairness in officer talk (in terms of internal relations with colleagues and external relations with ‘the public’). Interviewees described complex internalised theories of social relations, differentially positioning themselves in relation to other colleagues and multiple ‘publics’ often depicted along socioeconomic and geographical lines. Officers described their interactions with ‘the public’ in sequential and historical terms with complex and changing (often intergroup) power dynamics. Implications of the analysis for understanding the role of social identity processes among police officers and how this underlying conceptualisation might shape police-‘citizen’ encounters are discussed.

Item Type: Article
Additional Information: This is an Accepted Manuscript of an article published by Sage Journals in Criminology and Criminal Justice. available online: https://doi.org/10.1177/1748895820933912
Faculty: School of Law, Policing and Forensics > Criminal Justice and Forensic Science
Depositing User: Leanne SAVIGAR-SHAW
Date Deposited: 23 Jun 2020 15:22
Last Modified: 24 Feb 2023 13:59
URI: https://eprints.staffs.ac.uk/id/eprint/6394

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