Items where Author is "Stephenson, Andrew"

FISEROVA, Jana, PUGH, Geoff, DIMOS, Chris and Stephenson, Andrew (2018) The Effect of The Net Promoter Score on Sales: A Study of a Retail Firm Using Customer and Store-Level Data. In: British Academy of Management Conference 2018, September 4-6, Bristol Business School, University of the West of England.

Fiserova, Jana, PUGH, Geoff, Dimos, Chris and Stephenson, Andrew (2017) What drives customer propensity to recommend a brand? In: British Academy of Management Conference 2017, September 5-7, University of Warwick.